SHIPPING COST – COLLECTION
Before checkout you will be asked to select Shipping / Collection: A) delivery to your address and B) collection from the store (for Greek Customers).
A) SHIPPING COST
- EUROPEAN UNION
Less than 20,00€ for a shipment as big as a normal size box of shoes via DHL Express NEXT DAY Delivery (to all major cities). Smaller European Cities or villages may be covered with 2 days delivery time via DHL Express. No payment fees no matter the preferred payment method.
- GREECE
Free Shipping for all orders above 69,00€. Otherwise 3€. Delivery time 3 to 4 days. No payment fees no matter the preferred payment method.
- REST OF THE WORLD
Please follow check out process for quotation. Low shipping fares via DHL Express 1 to 4 business days delivery time. No payment fees no matter the preferred payment method.
All deliveries of shipments are handled by cooperating recognized courier companies.
Deliveries are made during working days.
B) COLLECT FROM STORE (Greek Customers)
If you wish collection from the store, you can choose one of the following stores and within 7 business days after notified by email or phone for the arrival of your order into it, to go to the store (store working hours) to collect your purchase.
For the collection, showing the identity card and the order number (that you received to the email address you provided us) is required.
The collection could be made on Saturday (store working hours) if you have been notified of the arrival of the order.
HOTEL Shop Glyfada: Lazaraki 35, Glyfada, 16675 (link)
HOTEL Shop Nea Ionia: Eleftheriou Venizelou 28 Nea Ionia, 14231 (link)
HOTEL Shop Piraeus Odyssea Androutsou 174A, Piraeus, 18535 (link)
HOTEL Shop Chalkida: Ermou 19, Chalkida, 34100. (link)
SHIPPING TIME
EUROPEAN UNION
-If your order is completed BEFORE 12:00 noon (Greece Local Time) on the preceding business day, then it will be shipped same day and delivered the next business day for deliveries to major European Union Cities and within 2 business days to smaller cities and villages.
-If your order is completed AFTER 12:00 noon (Greece Local Time) on the preceding business day, then it will be shipped on the next business day and delivered on the following business day for deliveries to major European Union Cities and within 2 business days to smaller cities and villages.
GREECE
-If your order is completed BEFORE 12:00 noon (Greece Local Time) on the preceding business day, then it will be shipped same day and delivered the next business day for shipments within Attica and major urban centers and 2 business days for the rest of Greece.
-If your order is completed AFTER 12:00 noon (Greece Local Time) on the preceding business day, then it will be shipped on the next business day and delivered on the following business day for deliveries within Attica and major urban centers all around Greece and within the next 3 business days for the rest of Greece.
REST OF THE WORLD
-All orders will be delivered within 1 to 4 business days from the day of purchase
Committing ourselves to make every effort to speed up the delivery of your order we hereby notify you that the possible involvement of imponderables such as strikes, bad sea weather, transport / courier companies delays, force majeure etc. may cause delay in the delivery of the order.
ORDER TRACKING
Our company allows you to be fully up to date of the preparation status and shipping of orders. You can visit your member area on the site if you made the order as a registered user and check the status of your order, as well as use the provided tracking number to check the current state / place of your shipment, through the couriers website.
If you have completed your order through “quick checkout” you will receive an email notification regarding the state of your shipment and tracking number in order to watch the status of your shipment through the website of the partner courier.